eLearning Webinars for Library staff
 WebJunction and the Association for Rural and Small Libraries offer free webinars on topics of interest for rural libraries. You can attend live or view any of the previous webinars on the Rural Webinar page. These are very helpful sessions and you will find them useful in managing your library. For an up to date list of other WebJunction webinars see the Upcoming Events
Communication Skills for Front Line Staff:
Successful communication is treating people civility while you get your message across: the balance between maintaining good workplace relationships and getting the work done. Topics include how to lower negative emotionality, increase positive energyand improve your influence with library users and coworkers. Presentation by Pat Wagner. About Pat Wagner
Handouts and information - view/print before webinar
Link to the Webinar (41 minutes on OPAL) [best viewed with Internet Explorer]
Presentation Outline | Public Library Customer Service: (What Makes It Different from Bookstore Customer Service?)
Creating a Safe Library Workplace" presented by Pat Wagner
Link to the Webinar part 1 (35 minutes on OPAL)
Link to the Webinar part 2 (15 minutes on OPAL)
PowerPoint Slides
Online Programming for All Libraries (OPAL) All OPAL public events webinars, are free of charge and open to everyone. Most OPAL online programs last about an hour.
Chronological list of all upcoming programs
Archive of previous OPAL Events about libraries and topics
To access this and all upcoming OPAL live online programs, please visit the following webpage: http://www.opal-online.org/progschrono.htm
 SirsiDynixInstitute.com
offers
an ongoing forum for professional development. The Dynix
Institute's intent is to support the library community with web seminars on a variety of technology and
information topics. Archive of
previous presentations
 Receive Continuing Education Credit for online workshops or webinars you complete. These and other that are available on the web.
Webinar Evaluation Form fill in this online form results automatically sent to Barbara & Karen
Webinar Evaluation Form print version (PDF) you can mail your information from this. - Use these forms to receive CE credit for online workshops
or webinars you complete.
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